Mount Ruapehu with snow and blue sky

Are you in crisis?

MidCentral DHB - Mental health crisis phone number

0800 653 357

Mental health crisis phone number for MidCentral DHB.

Mental health crisis phone numbers are for emergencies only for those in need of urgent psychiatric assistance.

Area covered: Palmerston North to Peka Peka.

Office Address

New Zealand

Area Served
Ruapehu District
South Taranaki District
Horowhenua District
Manawatu District
Palmerston North City
Rangitikei District
Tararua District
Wanganui District

Crisis Services

Alcohol and Drug Helpline
0800 787 797

The Alcohol and Drug Helpline provides non-judgemental, free, and confidential help and advice from trained counsellors for people dealing with alcohol or other drug problems. Counsellors can provide information and support if you are concerned about your own or others drinking or drug use. 

Call 0800 787 797 or text 8681

Anxiety NZ
0800 269 4389 (0800 ANXIETY)

The National Anxiety Helpline offers support to people of all ages experiencing any form of anxiety, such as panic attacks, obsessive compulsive disorder, phobias, and help for those supporting someone with anxiety. This service is confidential, free, and available 24/7.

This is not a counselling line. Calls are answered by trained volunteers who can listen, and offer advice, education, and support.

Depression Helpline
0800 111 757

Call Depression Helpline to talk to a trained counsellor about how you are feeling or to ask any questions related to your psychological or emotional wellbeing. 

Website includes The Journal, a free online self-help tool.

Call 0800 111 757 or text 4202

Gambling Helpline
0800 654 655

Gambling Helpline is a national free support service with counsellors available 24/7 to provide support, information on services, and referral to further gambling support.

Call for help with your own gambling or if you are concerned about someone else’s gambling.

Call 0800 654 655 or text 8006

0800 543 354 (0800 LIFELINE)

Lifeline is a free 24/7 community helpline.

Lifeline offers confidential counselling and support from qualified counsellors and trained volunteers to support emotional and mental wellbeing. 

Counsellors can assist with many issues, including emotional and psychological distress, marriage and family problems, work and financial issues, and provide support for victims of violence and abuse. 

Call 0800 543 354 (0800 LIFELINE) or text 4357 (HELP)

Need to talk? 1737

Feeling stressed, overwhelmed, need to talk to someone, or think someone else needs help?

1737 offers free 24/7 support from a trained counsellor or peer support worker for anything influencing wellbeing.

A trained counsellor will develop a care plan with you, discuss strategies for dealing with your presenting issues, and provide information on additional services and support.

OUTLine NZ - LGBTIQ+ support
0800 688 5463 (0800 OUTLINE)

OUTLine NZ is a free, confidential service providing support for sexuality and gender identity issues.

Calls are answered by trained volunteers from the LGBTIQ+ community who are available to discuss topics such as sexual orientation, diverse sex characteristics, and gender identity, and can provide information and direction to medical or mental health services.

Available 6:00pm - 9:00pm

Safe to Talk - Sexual harm helpline
0800 044 334

Safe to Talk is available 24/7 for free, confidential, and non-judgemental support from trained counsellors for those seeking help to do with sexual harm. 

Counsellors can answer questions about sexual harm, offer information related to harmful experiences, explain what to expect if you report to police, and provide referral to specialists in your area.

Call, text and web chat available. 

Call 0800 044 334 or text 4334

0800 726 666

Samaritans is a 24/7 crisis helpline. They provide confidential, non-judgemental support for anyone experiencing loneliness, emotional distress, depression, or suicidal feelings.

Wairarapa - Mental health crisis phone number
0508 432 432

Mental health crisis phone number for Wairarapa

Mental health crisis phone numbers are for emergencies only for those in need of urgent psychiatric assistance.

Area covered: Masterton to Martinborough

Operating 24/7

Whanganui - Mental health crisis phone number
0800 653 358

Mental health crisis phone number for Whanganui.

Mental health crisis phone numbers are for emergencies only for those in need of urgent psychiatric assistance.

Area covered: Ohakune, Whanganui to Bulls.

What's Up? - Child/ Youth support
0800 942 8787 (0800 WHATSUP)

What’s Up? is a free counselling helpline and web chat service for children and teenagers aged 5 - 18 years old.

Counsellors are trained professionals who can help with many issues including mental health concerns, relationship issues, and bullying.

Call, web chat, and email available.

 Available 11:00am - 11:00pm everyday.

Youthline - Child/ youth support
0800 376 633

Youthline is a free 24/7 helpline offering support to youth aged 12 - 24 years old and anyone supporting a young person such as parents, whānau, family, and friends.

People call Youthline for many reasons such as emotional or mental distress, loneliness, relationship issues, bullying, etc. You do not need to be in a crisis situation to call.

Call, text, web chat, and email options available.

Call 0800 376 633 or text 234 (text available 8am - midnight).